FAQ

Frequently asked questions:
1. What happens after order in the shop? We will send you an email with your order confirmation. You must print it and bring it to the event to pick up your purchase. So, don’t forget it!

2. How I get back my tickets? You will have to show your order confirmation at each event.

3. How I get back the rest of my order (entry pack at MEGA, tee-shirt, geocoins)? You will get back it on Saturday 11th July, at your arrival, present your order confirmation. A little wait is expected.

4. What can I do, if I haven’t received an order confirmation? First check your spam folder, if you don’t find anything there, please contact us.

5. Do you ship orders? Shipping possible for the Geocoins 3d Limited Edition if you choose the home delivery option. Other orders must be picked up at MEGA Event. Contact us if you can not come.

6. Can I buy coins and shirts directly at the Event? On the event on Saturday we have a small contingent of our products: coins, teeshirts, entry packs… You may order through our online shop to get exactly what you want.

7. Can I bring my own food to the Event? Of course you can, but we would like to point out that there is a large selection of food and drinks at reasonable prices. 

8. How will my presence be confirmed? To confirm your presence you can sign the logbook which will be located inside the event areas, but it is not required.

9. Are dogs allowed on the event site? Dogs are allowed on main and side Events but must be kept on a leash and dog poops must be collected.

10. Are there parking lots nearby? Yes, there are, see waypoints on each listing.

11. Is the Event wheelchair accessible? Yes, the event area is largely wheelchair accessible.